Last updated: 6 October 2026
By creating a FoodShop account or using FoodShop in any way, you agree to these Terms. If you do not agree to them, do not use FoodShop.
FoodShop is operated by Y.S.I.A. Software Solutions LTD., a company registered in Israel. In these Terms, "FoodShop", "we", "our" and "us" mean that company. "You" means the person or business using FoodShop.
You must be at least 18 to hold an account.
This is the most important thing in this document, so it comes first.
You sell the food. We sell software.
When a customer buys from your FoodShop shop, the sale is between that customer and you. You are the seller and the only seller. FoodShop is not a party to it, not a marketplace, not an agent, not a reseller, and not a distributor. We do not make, handle, store, inspect, package, transport or sell any food.
That means, in particular:
If a customer is harmed by something you sold, that is between you and that customer. We have no part in it. See section 20 on indemnification and section 19 on liability.
FoodShop is software for small food businesses. It provides tools to:
FoodShop does not inspect, approve, certify or verify anything. Every output is a draft or a calculation based on what you entered, for you to check.
Do not use FoodShop to break the law, infringe anyone's rights, send malware, attack or probe our systems, defraud anyone, or interfere with anyone else's use of it.
By using FoodShop, you confirm, each time you use it, that:
If any of these stops being true, stop selling through FoodShop until it is true again.
Read this section. It is the one most likely to matter.
You choose the allergens. When you create a recipe, FoodShop asks you which allergens are in it, with nothing pre-selected. Whatever you pick is what FoodShop records, prints on your labels and shows on your shop. You can change it whenever you like, and you can set a different list for each product option.
FoodShop does not decide your allergens. It does not look at your recipe and reach a conclusion about it. It does not check your list, approve it or have any opinion about whether it is right. It prints what you declared and shows what you declared.
There is one place FoodShop reads allergen text: a label you photograph. If you photograph a packaged ingredient's label to add that ingredient to your pantry, FoodShop transcribes the allergen sentences printed on that packet, word for word, and shows them to you. It copies what the manufacturer wrote. It does not work anything out from the ingredients list, and if the packet carries no allergen statement, FoodShop tells you that rather than inventing one.
Transcription can still go wrong: a photograph can be blurred, a line can be cut off, a packet can be out of date. Check what you see against the physical label every time. Nothing from a scan is ever written to your recipe or your product. Only you do that.
This is deliberate. You know what you put in your food, where you make it, what else is made on the same equipment and what your suppliers told you. We do not and cannot.
You are solely responsible for the allergen information on everything you sell. To get it right, you must:
Getting this wrong can make somebody seriously ill or kill them. Do not treat FoodShop's allergen fields as a safety check. They are a place to write down what you have already determined.
FoodShop has a separate field where you can record what else runs through your kitchen, often printed as a "may contain" warning. Like the allergen list, what goes in it is entirely your judgement. FoodShop does not know what is in your kitchen.
If you have a food allergy or intolerance:
FoodShop and Y.S.I.A. Software Solutions LTD. are not liable for allergic reactions, illness, injury or death, nor for any loss arising from allergen information that was incomplete, wrong or missing, nor for a seller's failure to determine, record, label or disclose allergens, nor for cross-contact in any kitchen or supply chain, nor for anyone's reliance on allergen information shown through FoodShop.
FoodShop can look up ingredient nutrition figures from the public USDA FoodData Central database.
That data comes from the USDA. Nobody has tested your product. USDA figures describe generic or branded items in that database, which may differ from what you actually used, and the database may be out of date or wrong. Recipe nutrition figures FoodShop shows are arithmetic on those values, not a measurement of your food.
If you make a nutrition claim or put a nutrition panel on a label, you are responsible for obtaining accurate figures, by laboratory testing or another properly verified source, and for complying with the labelling rules that apply to you.
FoodShop generates labels from what you entered, plus cottage food disclaimer text based on our reading of the law in your state at the time we implemented it.
FoodShop and Y.S.I.A. Software Solutions LTD. are not liable for fines, penalties, recalls, claims, injury or death arising from a label produced through FoodShop.
FoodShop uses artificial intelligence for some features: reading an ingredient label you photograph, turning pasted recipe text into ingredients, suggesting product descriptions and social posts, and tidying text you have written.
AI is not always right. It misreads labels, invents details, and produces text that sounds confident and is wrong.
Everything the software generates is a draft for you to check. You are responsible for reading it, correcting it and deciding whether to use it. If you publish it, it is yours and you stand behind it, exactly as if you had written it.
In particular, never let generated text stand unchecked where it touches ingredients, allergens, nutrition or any claim about your food.
Our Privacy Policy sets out which AI providers we use and what is sent to them. No information about your customers is sent to any AI provider.
Your subscription to FoodShop. Paid to Paddle.com Market Limited, who act as our Merchant of Record and handle billing and any applicable tax. Subscription fees are billed in advance, monthly or annually. We will give 30 days' notice of a price change. You can cancel at any time in your account settings, and cancellation takes effect at the end of the period you have paid for. We offer a 14-day money-back guarantee: email support@foodshop.biz within 14 days of purchase and we will refund in full, through Paddle.
Money your customers pay you for food. This is yours and it does not pass through us. Card payments go through your own Square account, which you connect yourself, and Square pays you directly. Cash, Venmo and Interac are arranged between you and your customer with no involvement from us.
FoodShop never holds, receives or has any claim on money from a food sale. We take no commission on it. We cannot refund it, reverse it or chase it, because we never had it. Refunds to your customers are yours to make, through Square or however you were paid.
FoodShop lets you sell through an online shop, timed drops, pop-up events, and an order calendar, and lets you offer pickup, your own delivery, or both.
Whichever you use:
Cost, yield, margin and price figures in FoodShop are arithmetic on the numbers you entered. They are estimates, they depend entirely on the accuracy of your input, and we do not guarantee any of them. Checking your costs and deciding your prices is your job, and whether your business is profitable is your responsibility.
FoodShop is a business tool, not a food safety system and not a compliance service. It provides no food safety training, no monitoring, and no regulatory advice.
You are solely responsible for complying with everything that applies to your food business, including cottage food laws and permitted food lists, licences and permits, health department requirements, food handler certification, labelling law, sales tax, and safe food handling and temperature control.
Nothing in FoodShop or from us is legal, regulatory, accounting, tax, nutritional, dietary, food safety or business advice. Consult a qualified professional about your own situation.
You own what you create: your recipes, descriptions, photos and shop content. You grant us a worldwide, royalty-free licence to store, process and display it as needed to run the service for you, including showing your shop to the public.
What you publish must not be false or misleading about your products, infringe anyone's rights, be offensive or unlawful, make unauthorised health or medical claims, or leave out an allergen or ingredient disclosure the law requires.
We may remove content that breaks these Terms, and we may suspend a shop that does.
FoodShop itself, its design, code and content, belongs to Y.S.I.A. Software Solutions LTD. Do not copy, modify or redistribute it without our permission.
FOODSHOP IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT IT IS FREE OF HARMFUL COMPONENTS.
WE SPECIFICALLY MAKE NO WARRANTY ABOUT: THE ALLERGEN INFORMATION SHOWN ON ANY PRODUCT OR LABEL; USDA NUTRITION DATA OR ANY CALCULATION FROM IT; COST, YIELD, MARGIN OR PRICE FIGURES; ANYTHING PRODUCED BY AI; THE LEGAL COMPLIANCE OF ANY LABEL; OR THE SUITABILITY OF FOODSHOP FOR ENSURING FOOD SAFETY OR REGULATORY COMPLIANCE.
NOTHING SAID OR WRITTEN BY US OR THROUGH THE SERVICE CREATES ANY WARRANTY NOT STATED HERE.
Claims about food are claims against the seller, not against us. FoodShop is software. If a customer is harmed by food, misled by a description, or let down by an order, their claim lies against the seller who made and sold it. We did not make it, sell it, inspect it or deliver it. Nothing in this section limits what the seller owes her own customers.
TO THE MAXIMUM EXTENT THE LAW ALLOWS, FOODSHOP AND Y.S.I.A. SOFTWARE SOLUTIONS LTD., AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS AND LICENSORS, ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO:
THIS APPLIES WHATEVER THE LEGAL BASIS OF THE CLAIM, IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, AND WHETHER OR NOT WE WERE WARNED THAT SUCH LOSS WAS POSSIBLE.
CAP. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) WHAT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED US DOLLARS.
SOME PLACES DO NOT ALLOW THESE EXCLUSIONS. WHERE THAT IS SO, OUR LIABILITY IS LIMITED TO THE MAXIMUM THE LAW THERE ALLOWS. NOTHING HERE LIMITS LIABILITY FOR FRAUD, FRAUDULENT MISREPRESENTATION, OR DEATH OR PERSONAL INJURY CAUSED BY OUR GROSS NEGLIGENCE, WHERE SUCH A LIMIT IS PROHIBITED.
You will indemnify, defend and hold harmless Y.S.I.A. Software Solutions LTD., FoodShop, and their officers, directors, employees, contractors, agents, licensors, suppliers and service providers, against every claim, liability, damage, loss, cost, expense and fee, including reasonable legal fees and court costs, arising from or related to:
This survives the end of your account and of these Terms. We may take over the defence of any such claim, and if we do, you will cooperate with us.
You may cancel at any time in your account settings. You keep access until the end of the period you have paid for. Export anything you want to keep before your account closes.
We may suspend or end your account if you breach these Terms, and we will end it immediately if it is used for anything illegal or fraudulent or that harms other people, which we may report to the authorities. We may discontinue the Service with 30 days' notice to active subscribers.
When it ends, your right to use the Service stops. Your data is deleted as described in our Privacy Policy, except where we must keep something by law. We are not obliged to hold your data for you afterwards, so take your copy first.
These Terms are governed by the law of the State of Israel, without regard to conflict of laws rules. If you live in the EU or the UK, this does not take away protections you have under the mandatory law of your own country.
Try to settle it with us first, in good faith, by emailing support@foodshop.biz. If that fails, disputes are to be resolved by binding arbitration under the rules of the Israeli Institute of Commercial Arbitration, except where the consumer protection law where you live says otherwise.
If you live in the EU you may also complain to your local consumer protection body.
We may change these Terms. If a change is material we will tell you by email or in the app before it takes effect. Continuing to use FoodShop after that means you accept the new version.
We are not liable for delay or failure caused by something beyond our reasonable control, including natural disaster, war, government action, infrastructure or internet failure, or pandemic.
If any part of these Terms is unenforceable, the rest still stands. Our not enforcing something is not a waiver of it. These Terms, with our Privacy Policy, are the whole agreement between us about FoodShop. You may not transfer your rights under them without our consent; we may transfer ours to a successor to the business.