Terms of Service

1. Acceptance of Terms

By accessing or using FoodShop ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

FoodShop is operated by Y.S.I.A. Software Solutions LTD., a company registered in Israel.

2. Description of Service

FoodShop is a software-as-a-service platform designed to help small food businesses track recipe costs, manage orders, and operate storefronts. The Service provides tools for cost calculation, pricing suggestions, and business management.

3. User Accounts

• You must be at least 18 years of age to use the Service
• You must provide accurate and complete registration information
• You are responsible for maintaining the security of your account
• You must notify us immediately of any unauthorized access
• You may not share your account credentials with others

4. Acceptable Use

You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code or malware
• Attempt to gain unauthorized access to our systems
• Use the Service for any fraudulent or illegal purpose
• Interfere with other users' access to the Service

5. Pricing Information Disclaimer

Important: FoodShop may display suggested prices from various sources to assist with cost estimation. These prices are:

• For reference purposes only
• Subject to change without notice
• Not guaranteed to be accurate or current
• Based on community-reported data or third-party APIs

You are solely responsible for verifying prices with your actual suppliers and entering accurate pricing information. FoodShop is not liable for any business decisions made based on suggested pricing information.

6. User Content and Storefronts

Content Ownership

You retain ownership of content you create (recipes, product descriptions, images, etc.). By using the Service, you grant us a worldwide, royalty-free license to store, process, and display your content as necessary to provide the Service, including displaying your storefront to potential customers.

Storefront Content Standards

Content displayed on your public storefront must not:

• Contain false or misleading information about your products
• Infringe on any third party's intellectual property rights
• Include inappropriate, offensive, or illegal content
• Violate food safety disclosure requirements in your jurisdiction

Your Responsibility

You are solely responsible for ensuring your products, storefront content, and business operations comply with all applicable food safety regulations, licensing requirements, and local laws in your jurisdiction.

7. Payment, Subscription, and Refunds

Payment Processing

Payments are processed by Paddle.com Market Limited ("Paddle"), who acts as our Merchant of Record. Paddle handles all payment processing, billing, and applicable taxes on our behalf. By subscribing, you agree to Paddle's terms of service.

Subscription Terms

• Subscription fees are billed in advance on a monthly or annual basis
• Prices are subject to change with 30 days notice
• You may cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of your current billing period

Refund Policy

We offer a 14-day money-back guarantee. If you are not satisfied with FoodShop within 14 days of purchase, contact us at support@foodshop.biz for a full refund. Refund requests are processed through Paddle.

8. Intellectual Property

The Service, including its design, features, and content (excluding user content), is owned by Y.S.I.A. Software Solutions LTD. and protected by intellectual property laws. You may not copy, modify, or distribute our intellectual property without permission.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FOODSHOP AND Y.S.I.A. SOFTWARE SOLUTIONS LTD. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, BUSINESS OPPORTUNITIES, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, ARISING FROM OR RELATED TO THE USE OF, INABILITY TO USE, OR UNAVAILABILITY OF THE SERVICE, REGARDLESS OF WHETHER WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

11. Indemnification

You agree to indemnify and hold harmless Y.S.I.A. Software Solutions LTD., FoodShop, and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Termination

Termination by You

You may cancel your subscription at any time through your account settings. Upon cancellation, you retain access until the end of your current billing period. You may export your data before your account is closed.

Termination by Us

We may terminate or suspend your account:

• For violation of Terms: We may suspend or terminate your account at any time if you violate these Terms
• For illegal activity: We will immediately terminate accounts used for illegal purposes, fraudulent activity, or any activity that harms other users. We reserve the right to report such activity to law enforcement and pursue legal action
• Service discontinuation: We reserve the right to discontinue the Service at any time with 30 days notice to active subscribers

Effect of Termination

Upon termination, your right to use the Service ceases immediately. Your data will be deleted within 30 days of account closure, except where retention is required by law. We are not obligated to maintain or provide your data after termination, so please export your data before closing your account.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Israel, without regard to conflict of law principles. For EU residents, this choice of law does not deprive you of the protection afforded by mandatory provisions of your country of residence.

14. Dispute Resolution

Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the Israeli Institute of Commercial Arbitration, except where prohibited by local consumer protection laws.

EU residents may also file complaints with their local consumer protection agency or use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance of the modified Terms.

16. Contact Information

For questions about these Terms, please contact us at: